Product Related Questions
Purchasing Questions
Terms and Conditions
Troubleshooting
General Questions
Cert Industry
Hoax Companies
[Product Related Questions]
Q: What exactly is in your ActualPaper study guides?
A: Our ActualPaper study guides simulate the questions in
the actual exam and have the most accurate answers. Using this ActualPaper
study guides will aid you in preparing for the questions asked in
the exam.
Q: Are the questions and answers in your ActualPaper study guides
relevant to the exam?
A: Absolutely. If they weren't, they would not come with
a 100% satisfaction guarantee. Furthermore, our answers have been
thoroughly researched by certified experts in the IT industry.
Q: Can I pass an exam with ActualPaper guides only?
A: Of course. However, we recommend that you use one extra
source, such as the ActualPaper Keypoints Guide, to provide the
theoretical background and the practical hands-on experience.
Q: How are your ActualPaper study guides different from your
competitors?
A: There are many unique advantages to ActualPaper study
guides. Our ActualPaper study guides are not glorified braindumps
like our competitors try to sell you, which often have incorrect
answers or questions you will not even see on the official exam.
We provide 24x7 technology support. In addition to these reasons,
there are many others, including our money back guarantee, verified
correct answers, strict privacy policy, and low prices. Our competitors
offer none of these valuable features. You can be confident that
when you buy from ActualPaper.com, you are buying from the industry's
#1 source for guaranteed certification at a low price.
Q: What is the quality of the ActualPaper products?
A: Our goal is the have at least 98% exam coverage and at
least 98% accuracy.
Q: How is the quality of the ActualPaper products achieved?
A: ActualPaper experts, including MCSEs, MCDBAs, MCTs, CCNPs,
CCIEs, etc. verify the answers and provide explanations. Especially
providing explanations increases the accuracy of the answers. We
also receive customer feedback on our products. So, we constantly
have to review our products. This guarantees a high quality.
Q: Do all your guides include explanations?
A: No. Our goal is to provide explanations to all our guides.
There are still some guides without explanations for answers.
Q: What does your guides with explanations entail?
A: Our guides with explanations contains simulated exam questions
with the most accurate answers. Each answer is thoroughly explained,
including the incorrect answers. With our guides you should be able
to pass the certification exam at your first attempt. More information
can be found on our products page.
Q: How can I detect if a product has explanations or not before
I make the purchase?
A: Please contact our technical department via E-mail.
Q: Your products sound interesting, but I'd like to try before
I buy. Do you have any demos?
A: Yes we do. On our samples page you will find examples
of our Practice exams. There are samples of two exams from all the
certificates we cover. Further requests for samples can be provided.
Please, e-mail us and state which sample you would like to receive.
Q: I want a sample of another ActualPaper product. Is this possible?
A: Yes, we can provide samples of all our products. Just
mail your sample request to us and you will reveive any sample you
want promptly.
Q: Are your ActualPaper study guides updates free? If so, how
often are they updated?
A: Yes. All of our ActualPaper study guides come with updates
that are free for a period of 120 days after your initial purchase.
We continuously review and update our ActualPaper study guides as
the certification vendors often change the skills that they test
in the exams. In this way we ensure that our are current, relevant
and of advantage to our customers.
Q: Are there products that have more than 120 days of free updates?
A: There are 1 year bundles. Contact us for more information.
Q: Is it possible to extend the update period of an expired
product?
A: Expired products can be repurchased at 50% discount by
contacting us.
Q: How often are your products updated?
A: Our products are reviewed and updated on a continuous
basis. The certification vendors often change the skills being tested
in the exams, so we frequently change our study guides to accurately
reflect the current exams.
Q: How do I receive my updates?
A: We'll send the updated version to you via E-mail.
Q: In what format are your ActualPaper and do I need any other
program to open them?
A: All our ActualPaper are available as .pdf documents. You
will need the latest version Acrobat Reader to view them. The latest
version of Acrobat Reader, version 7.0, can be downloaded for free
from Adobe.
Q: What exactly is in your ActualPaper Keypoints
and Concepts?
A: You are going to be faced with unique challenges in your
career, challenges that other Certification professionals have already
beaten. Here is your chance to use the road map of those who have
gone before you - use the combined knowledge and experiences to
prepare yourself for your Exam and fully comprehend the how and
why of daily IT solutions.
Written by veteran industry experts, our state of the art keypoints
ensure that you understand all of the concepts necessary for taking
a certification exam. These keypoints are accompanied by LABs and
practical exercises that are required to help you prepare for the
challenges of the IT industry. After certification you will feel
proud of your accomplishment and will gain the respect you deserve.
These keypoints are prepared in accordance with the guidelines established
by the respective vendors and provide you with a means of getting
some hands-on experience.
Key Features of our quality Keypoints and Concepts:
* Simplified English and concise details.
* Exam objectives - as described by vendors for their certification
requirements.
* LABs at the end to provide you with practical experience.
* Plain English explanations provide better understanding of tough
and complex concepts.
* Common problems faced by new-comers to the IT world.
Q: Who should buy Our ActualPaper Keypoints and Concepts?
A: If you are working around the clock and trying to save
time to gain the certifications to improve your marketing value.
If you have no study time or you have many books but can't study
them because of their sheer volume.
If you aren't a bookworm but need to study concise information,
OR you are a bookworm you will definitely use our keypoints for
a pocket reference.
If you have practical experience in your respective field but need
the certification to gain respect, promotion, and pay.
Q: What are the system requirements to use the ActualPaper products?
A: At the moment there are several requirements:
1. You need a Windows operating system
2. You need have the right to install a program in Windows
3. Your computer must be able to access the Internet
4. You need to install the Java Runtime Environment (JRE)
We are planning to provide our products for Mac and Linux operating
systems in the future, but at the moment Windows is a requirement.
[Purchasing Questions]
Q: How do I pay for the products?
A: There are currently three ways to pay. Most customers
use online payment with credit card. If no credit card is available
Bank Wire or Western Union Money Transfer can also be used.
Online using credit card. This is the most frequent payment
method. It is fast. The purchased products will immediately be available
for download. There is no extra charge.
Bank wire. We only accept bank wire for larger purchases,
typically at least 5 products. There will be some delay, typically
between 3 and 8 days for the bank wire to come through. If you are
interested in bank wire payment, please contact us for further instructions.
Western Union. We accept Western Union Money Transfer for
any purchase. They payment is very quick, typically within 5 minutes.
You will have the products available within some hours after the
money transfer. Use the www.westernunion.com site to locate a office
close to you (Find Agent Location). If you are interested in Western
Union payment, please contact us for further instructions.
Q: I am hesitant about using my Credit Card online. Will my
Credit Card Information be secure if I place an order at you site?
A: Absolutely. Security of our customers' confidential information
is of utmost importance to us. We therefore use a trusted third
party vendor, Paypal.com, an internationally renowned Credit Card
Processing Company which uses the strongest level of SSL encryption
possible(128-bit SSL). Hence, you may stop worrying about three
things:
1. Your credit card details are not provided to ActualPaper.com.
2. You may not worry about sending your credit card details over
the insecured Internet lines.
3. Your information will not be sold or leased to any individual
or company. All of your credit card information is processed through
them on their secure network. We never see any of your confidential
information and no confidential information about you will ever
be stored anywhere on our server.
Q: I am absolutely sure I entered the correct credit card information,
and still the system does not accept it. What should I do?
A: We have used several different credit card processer's companies.
Each Credit Card Processor has different methods of checking the
validity of the Credit Card. We have noticed that some that are
approved by one Credit Card are not approved by others, and vice
versa. If you are unlucky your credit card will not be approved
by our current Credit Card processor.
You can try another card or use an alternative payment method. There
are two alternative methods of payments:
Payment through Bank Wire.
Payment through Western Union Money Transfer. Please, contact us
for further instructions.
Q: I do not have any credit card. Can I purchase ActualPaper
products?
A: Yes, We accepts Bank Wire and Western Union. Contact us for
further instructions on how to purchase with Bank Wire or Western
Union Money Transfer.
Q: The purchase went through succesfully, and I received an
order confirmation e-mail. Still the purchased products do not show
up in my E-mail account. What is wrong?
A: The order is manually reviewed. You should have your products
available within 24 hours. If more than 24 hours has passed then
contact us via E-mail.
Q: Do I receive a sales receipt?
A: Yes, you receive an order confirmation e-mail for every purchase.
The order confirmation e-mail is the sales receipt.
Q: What is the ordering process?
A: The ordering process is classified into the following
steps:
1. First, you can visit our various product listings and add the
exams that you want to purchase to your shopping cart.
2. Once you have finished adding products to your shopping cart,
you may click the remove button if you do not desire to purchase
any certain product.
3. You may also wish to check the latest shopping cart by clicking
the "Update" button.
4. Once you are certain about the products that you want to buy
& have them all in your shopping cart, simply click on "Submit
Order Now" button.
5. You will now be taken to a 128-bit SSL secured web page of our
payment gateway.
6. Here, you will have to provide your personal details and credit
card details.
7. Once you have filledup the form here, click on the "Submit"
button. You can check the billing informations you filled. Just
click on the "Submit" button in order to complete the
order finally.
8. If your order is authorized successfully, your credit card will
be charged and you will be given an Order Number. Please note this
Order Number carefully or print this page as a copy.
9. Our payment gateway will automatically send a payment receipt
upon successful authorization to your Mailbox.
10. After your order has been approved(just a few hours later,not
more than 24 hours), ActualPaper will send the product or download
instructions to your Mailbox.
Q: Do you offer certification packs at discounted prices?
A: Absolutely. In our quest to provide you with the most
affordable IT training packages, we have created special ActualPaper
packs for most of the certifications that we have on offer. Just
click on the link to the special ActualPaper bundle that you are
interested in below:
MCSE Bundle
MCSA Bundle
MCDBA Bundle
MCSD Bundle
MCSE Core Bundle
CCNP Bundle
CIW Admin Bundle
Oracle9i Bundle
Q: Which types of bundles do ActualPaper offer?
A: ActualPaper has four different types of bundles
* Ordinary bundles containing around 2 to 12 products. Examples
are: MCSE 2000 Core, MCSE 2003 Core, MCSA, MCDBA, CCNP
* Unlimited bundles. Bundles such as unlimited CompTIA access. These
bundles have no expiration date.
* The buy 5 and get one for free bundle.
* Special customized bundles.
If you intend to make a larger purchase and it does not fit the
Ordinary bundles, contact us. We will give you a special price for
the purchase.
Where can I find the ordinary bundles?
From the Products page find the correct vendor, such as Microsoft,
then scroll down to the last products. The bundles are listed last.
Q: How do I use the buy 5 and get one for free bundle?
A:
1. Buy at least 5 products in a single purchase.
2. Mail receipt of the purchase, your order number, and select the
free exam to us. The free exam should have a value not higher than
the average price of the 5 purchased products.
3. Support will send the free exam to your registered E-mail account.
[Terms and Conditions]
Q: How do I return the products I have purchased?
A: As all products are delivered in digital format it is
not necessary to return the goods.
Q: How do I cancel a purchase or ask for a refund?
A: Contact us.
Q: How long does it take for you to respond to my emails?
A: Most emails are answered within 24 hours. All emails are
answered within 48 hours.
Q: Do you share your customer information database with any
third parties?
A: At ActualPaper we hate spam mail as much as everyone else,
and we respect your right to privacy. Therefore we will never share
any information about our customers with a third-party. The only
email you will receive will come from us, and you can inform us
at anytime if you want to be removed from our mail list.
[Troubleshooting]
Q: I've purchased one of your ActualPaper study guides but I
can't open it! What should I do?
A: All our ActualPaper are PDF documents. You will need the
latest version of Acrobat Reader to open them. Acrobat Reader is
free and can be downloaded at Adobe. If you need any more help with
opening any of our ActualPaper study guides email us.
Q: When I try to open the ActualPaper study guides that I bought,
I get an error message that states: "There was an error opening
this document. The viewer cannot decrypt the document". Is
there something wrong with this particular file?
A: This error message is displayed when you use an older
version of Acrobat Reader to open a document that has been encoded
with the latest version of Adobe Acrobat. All of our ActualPaper
study guides are encoded with the latest version of Adobe Acrobat.
Some of the older versions of Acrobat Reader are not compatible
with the new features in the latest version of Adobe Acrobat. You
must download Adobe Acrobat Reader 7.0 to open our ActualPaper.
You can download a free version Adobe Acrobat Reader 7.0 from Adobe.
[General Questions]
Q: Can I purchase products in bulk and save money?
A: You can purchase many of the ActualPaper products in ActualPaper
Bundles: grouped items that work together to meet your certification
goals. Our bundles have been arranged by our sales and training
experts to not only deliver to you the training you need to succeed,
but at a price that will make your accountant happy. If you are
seeking multiple copies of the same exam or product, or if you are
a business or corporation seeking a high volume or frequency discount,
you have the ability to open a ActualPaper Reseller or Site Licensing
account.
Q: I have find an incorrect answer in a Questions and Answers
product. What should I do?
A: ActualPaper is interested in all information that can
improve our products. We will grant credits to members that help
you improve our products. Send an e-mail to us and include
A. Your Order number
B. Exam code
C. Version number
D. Page number
E. Question number
F. Your suggested answer, and if possible an argument why your answer
is preferred.
Q: Why do not all of your guides have all explanations?
A: For some less popular products we have not find writers
able to provide explanations. If you are interested in helping us
out with comments and explanations contact us. Information increasing
the quality of our products will be granted with credits.
Q: Is there a contact address through which I can contact you
for some more information about your ActualPaper study guides?
A: Yes, just email us and we will respond to all your queries
without delay.
[Cert Industry]
Q: What is certification?
A: The certification is a computer networking and computer
technician qualification that proves that you have learned certain
skills pertinent to the computer industry. More information about
some of these certification exams can be found on the related links
below.
Microsoft
Certified System Administrator (MCSA)
Microsoft
Certified System Engineer (MCSE)
Microsoft
Certified Database Administrator (MCDBA)
Microsoft
Certified Applied Developer (MCAD)
Microsoft
Certified Solution Developer (MCSD)
Cisco
Certified Network Associate (CCNA)
Cisco
Certified Network Professional (CCNP)
Cisco
Certified Internetwork Expert (CCIE)
Certified
Internet Webmaster Associate (CIW ASSOCIATE)
Q: I am interested in certification. What should I do? I don't
want to spend too much money.
A: The most cost-effective way to obtain certifications is
to study at home. The problem is to get the best and most accurate
information. We would suggest that you for each certification use
the following:
1. One Keypoints guide including Concepts and Labs. ActualPaper
provide Keypoint guides for some exams: 70-210, 70-215, 70-216,
70-217, 70-218, 70-270, 70-228, 70-229, 70-290, 70-291, 70-292,
70 -293, 70-294, 70-296,CCNA, CCNP. They are priced at 19.85$ when
purchased individually with lower pricing in Value Packs.
2. Questions and Answers. After studying this product you will be
ready to pass the test. Most Questions and Answers are priced at
between 29.85$ and 49.85$. Included in the Questions and Answers
are Document that you can download, view, and print on your local
PC.
[Hoax Companies]
There is only one ActualPaper.
This is actualpaper.com at www.actualpaper.com.
We do not have any partners!
There are other sites that pretend to be ActualPaper, but in fact
they are not.
These are hoax companies trying to trick you!
They just want your money! Be aware!
If you look carefully you detect that other ActualPaper sites are
hoaxes:
Site design is not good
Less number of products
Outdated product
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